Surveys of patient satisfaction provide a valid means for determining the value of health care, so chiropractors strive to keep their patients as healthy and happy as possible. A recent survey of chiropractic patients adds to a trend of high approval ratings for chiropractic care.

To evaluate consumer satisfaction with chiropractic care, 150 patients were asked to complete a questionnaire at one visit. The randomly selected patients were asked to rate nine various aspects of quality of care in one of five levels: excellent, very good, good, fair, or poor.

The results of the study, published recently in the Journal of Manipulative and Physiological Therapeutics, indicate a high level of satisfaction with chiropractic care. The percentage of patients who answered "excellent" for the listed category are listed below:

  • Personal manner of chiropractor: 92%
  • Length of time to set up appointment: 85%
  • Technical skills of chiropractor: 83%
  • Length of wait at office: 76%
  • Time spent with provider: 74%
  • Physician explanation of procedures: 73%

The authors of this study note that every one of the respondents rated overall satisfaction either "very good" or "excellent," and an amazing 96% claimed they would recommend their doctor of chiropractic to their family and friends. The only questions that received any "fair" ratings at all were those regarding office convenience and a physician's explanation of treatment, while none received "poor" ratings.

Reference:

Gemmell HA, Hayes BM. Patient satisfaction with chiropractic physicians in an independent physicians' association. Journal of Manipulative and Physiological Therapeutics 2001:24(9), pp. 556-559.

One on One

All Ontario patients are entitled to speak to their therapist or practioner via Telehealth, however, not all medical appointments may be best suited for this online format. Please review the list of services and conditions that are allowed for Telehealth, and a list of exclusion criteria.

Covid Safety

Our team of therapist and practitioners are registered and recognized to provide the best care possible, whether it be in person or via Telehealth. However, please note that not all insurance companies are up to date and you may wish to contact them to clarify individual policies.

Functional Movement

Our team of therapist and practitioners are registered and recognized to provide the best care possible, whether it be in person or via Telehealth. However, please note that not all insurance companies are up to date and you may wish to contact them to clarify individual policies.

Type of Injuries

If you are experiencing any of the following, we suggest that you first seek emergency care with your family doctor or emergency department at the hospital: Chest pain Shortness of breath Allergic reaction Choking Altered state of consciousness Head or neck injury
Articles - News - SiteMap